Effective Date: 05/08/2025
1. Introduction
EZ 2 Ship LLC and its subsidiaries (“Company,” “we,” “us,” or “our”) are committed to protecting the privacy and security of personal information collected from our users. This Privacy Policy explains how we collect, use, store, and protect personal data when you engage with our services.
This policy does not apply to third-party websites, services, or entities that EZ 2 Ship LLC does not own, operate, or control.
2. Information We Collect
Personal Information
We collect personal information when you:
· Register for our services
· Use our website or mobile applications
· Communicate with us through SMS, email, or phone
This information may include:
· Name, address, email, and phone number
· Payment information (credit card, banking details)
· Business license and driver’s license information
· Shipping details and transaction history
SMS & Location Data
By opting in, users provide explicit consent to receive SMS updates about delivery notifications. SMS opt-in checkboxes on forms are unchecked by default. EZ 2 Ship LLC does not share SMS opt-in data with third parties or affiliates for marketing purposes.
If permitted through your device, EZ 2 Ship LLC may collect location data via GPS, Wi-Fi, or cell tower proximity to optimize shipping services. Users can disable location tracking anytime via device settings.
3. How We Use Your Information
The information collected is used for:
· Customer communication and support
· Facilitating shipping and transportation services
· Transferring title and ownership of shipped items
· Compliance with regulations and legal obligations
4. Information Sharing & Disclosure
We do not sell or rent personal information. Information may be shared under the following circumstances:
· With trusted partners assisting in service delivery under strict confidentiality agreements
· To comply with legal requirements such as subpoenas or court orders
· If EZ 2 Ship LLC is acquired or merged, in accordance with applicable laws
· With transport providers involved in shipment processing
SMS opt-in data or phone numbers will never be shared for marketing purposes.
5. International Data Transfers
EZ 2 Ship LLC operates in the United States and UAE. If you are located outside these regions, you consent to the processing and storage of your data in compliance with applicable laws.
6. Communications & Opt-Out Options
We may send necessary service-related messages, including:
· Delivery notifications
· Security and legal updates
· Administrative announcements
Users can opt out of SMS messages by replying STOP, emailing info@ez2ship.com, or contacting EZ 2 Ship LLC customer support. If SMS notifications are not desired, users may leave the SMS consent box unchecked during registration.
7. Data Security Measures
We implement reasonable security safeguards to protect your information. Access to personal data is restricted to authorized employees responsible for service delivery.
In the event of a security breach, EZ 2 Ship LLC will notify affected users via email and post updates on our website. By using our services, users consent to electronic communication regarding security alerts.
8. Privacy Policy Access
This Privacy Policy is always accessible on our website. Users can review it at any time by visiting EZ2Ship.com/privacy-policy-2.
9. Changes to This Privacy Policy
EZ 2 Ship LLC may update this Privacy Policy periodically. The latest revision date will be reflected at the top of this document. If material changes occur, we will seek user consent before implementing them.
By continuing to use EZ 2 Ship LLC services, you acknowledge and agree to the updated terms.
10. Contact Information
For inquiries or concerns regarding this Privacy Policy, please contact us:
· Phone (USA): +1 (645) 202-4930
· Phone (UAE): +971 55 995 4007
· Email: info@ez2ship.com
· U.S. Office: 333 S.E. 2nd Avenue, Suite 2000, Miami, Florida 33131
· UAE Office: Paramount Midtown Damac, Al Mustaqbal St Suite 3110, UAE
